Privacy Policy

Echelon Chemicals Ltd.

Last updated: February 9, 2026

Echelon Chemicals Ltd. (“Echelon”, “we”, “us”, or “our”) is committed to protecting the privacy and confidentiality of the information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By accessing our website or communicating with us, you consent to the practices described in this policy.

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1. Information We Collect

We collect only the information necessary to provide our services, respond to inquiries, and operate our business effectively.

Information you provide directly

When you contact us, submit a form, request a quote, or communicate with our team, we may collect:
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• Name
• Company name
• Email address
• Phone number
• Project or operational details you choose to share
• Any other information voluntarily provided

Automatically collected information

When you visit our website, certain technical information may be collected automatically:
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• IP address
• Browser type and device information
• Pages visited and time spent
• Referring website
• Cookies and analytics data

This data is used for website functionality, performance monitoring, and improving user experience.

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2. How We Use Your Information

We use collected information to:
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• Respond to inquiries and provide technical support
• Provide quotes and service information
• Deliver requested services
• Improve our website and offerings
• Communicate regarding projects, services, or relevant updates
• Maintain internal records and business operations
• Comply with legal and regulatory obligations

We do not sell or rent personal information to third parties.

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3. Sharing of Information

We may disclose personal information only when necessary:
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• To employees or contractors who require it to perform services
• To trusted service providers (hosting, email, analytics) under confidentiality obligations
• When required by law, regulation, or legal process
• To protect the rights, property, or safety of Echelon Chemicals Ltd., our clients, or others

All third-party providers are required to protect information appropriately.

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4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information against loss, misuse, unauthorized access, disclosure, or alteration.

While no internet transmission is ever completely secure, we take commercially reasonable measures to protect your data.

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5. Cookies & Analytics

Our website may use cookies or similar technologies to:
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• Maintain website functionality
• Analyze traffic and usage patterns
• Improve user experience

You may disable cookies through your browser settings, though some site features may not function properly.

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6. Data Retention

We retain personal information only as long as necessary for business or legal purposes, after which it is securely deleted or anonymized.

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7. Your Rights

You may request to:
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• Access your personal information
• Correct inaccurate information
• Withdraw consent for communications
• Request deletion where legally permissible

Requests can be made using the contact information below.

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8. Third-Party Links

Our website may contain links to external websites. Echelon Chemicals Ltd. is not responsible for the privacy practices of third-party sites.

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9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

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10. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

Echelon Chemicals Ltd.
Calgary, Alberta, Canada
Email: info@echelonchemicals.com